08-18-2010 07:47 AM
One of our sales representatives has recently been laid off and another representative will be taking all his contacts. I am looking for a way to add the new sales representative's name in place of the old without going through and replacing it one by one. Can this be done? If so, how?
08-18-2010 07:53 AM
Grab a bunch of them, either by tagging or using a lookup.
Then go to Edit - Replace Field. Select the Sales Rep field and enter the name of the new rep.
ACT will warn you that you are updating a lot of records. If you ar enot careful, you may wind up modifying evey record in the database. For that reason, you should make a backup first.