12-02-2009 10:50 AM
Hi my name is Thomas
i'm working with Act premium 11.0 2009 web version
i would like to change my and employe's password
i go on the icon tools-preferences-general there's tab change password but i can't select it
help me please
12-07-2009 02:32 PM
Welcome to the ACT! Online Community. This may be due to a setting in your user profile. You will need to open the database through the installed ACT! application and log in as an Administrator user. Then go to Tools/Manage Users and open your user account for editing. On the first edit screen, make sure the box for "User cannot change password" is unchecked.
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.
08-05-2014 07:46 AM
To login to Act as an Administrator, go to any PC that has access to the shared database and that has Act installed on it.
Open up Act, open the correct databse and login as the Administrator.
08-09-2014 01:33 PM
My problem is I have two databases in my ACT! program. One does not have a password. I set up one with a password and apparently made a typo in doing so and now I can't get into that database. Because the password I thought I set up is not correct.
08-10-2014 05:42 AM
As you are a new ACT user we will reset your password for free this time only, note that this would normally be chargeable.
Email firstname.lastname@example.org for details, We will also ask for a signed declaration that you own the intellectual property rights of the data held on the database.