Community
Showing results for 
Search instead for 
Do you mean 
Reply

Certain Menu Options Missing From Chrome/Firefox Browsers

Copper Contributor
Posts: 318
Country: Canada

Certain Menu Options Missing From Chrome/Firefox Browsers

Is there a fix in the works so that certain pull-down menu options are available on Chrome/Firefox as they are in IE?  For example, none of the Outlook Integration menus under TOOLS is available in Chrome/Firefox.  I'm also unable to edit templates in the WRITE pull-down menu in Firefox, all the options are greyed out except for "E-Mail Message".

Administrator
Posts: 4,024
Country: United_Kingdom

Re: Certain Menu Options Missing From Chrome/Firefox Browsers

The menu items that are greyed out such as the template options and outlook integration options, are currently incompatible with Chrome and Firefox due to their requirement for ActiveX controls, which is a Microsoft technology only available in IE.

 

I've previously sent your feedback on this subject to the Product Management team.