03-17-2016 08:26 PM
Is there a fix in the works so that certain pull-down menu options are available on Chrome/Firefox as they are in IE? For example, none of the Outlook Integration menus under TOOLS is available in Chrome/Firefox. I'm also unable to edit templates in the WRITE pull-down menu in Firefox, all the options are greyed out except for "E-Mail Message".
03-21-2016 04:22 AM
The menu items that are greyed out such as the template options and outlook integration options, are currently incompatible with Chrome and Firefox due to their requirement for ActiveX controls, which is a Microsoft technology only available in IE.
I've previously sent your feedback on this subject to the Product Management team.