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Cant access database from client machines

New Member
Posts: 2
Country: United_Kingdom

Cant access database from client machines

Hi everything was working fine last week and has been for 12 months then last week the ISA server lost all its settings and I have had to reset the firewall settings. The problem is now that I cannot connect to the databases remotely but can access the database from the server, so I know sql server is working. I am sure there must be some ports being blocked but as Im not an ACT expert I am not sure what these are. This is driving me crazy now and would greatly appreciate any help you guys could give me. Thanks in advance.

 

ACT 2008 premium

ISA Server 2004

Server 2003 SBS

should I be able to connect to the ACT instance without username and password?

What are the best tools to troubleshoot and diagnose these connection issues?

Copper Contributor
Posts: 25
Country: United_Kingdom

Re: Cant access database from client machines

Hello, before looking at anything in detail I would look through the following Kbase article....

 

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1964...

 

This resolves 99/100 of these errors in my experience.

 

Let us know how you get on,

John.