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Cannot share database from server

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Copper Contributor
Posts: 6
Country: United_Kingdom
Accepted Solution

Cannot share database from server

Hi Guys,

 

I updated ACT from v17 to v18 on our server successfully. However, the database became unshared.

 

When I try and share it, it tells me the path is not legal.

 

I've tried to move it with the wizard but I get an error saying I dont have windows permissions when I do.

 

I'm really struggling here and need help.

 

thanks


Accepted Solutions
Solution
Accepted by topic author kieferschild
‎04-25-2018 08:56 AM
Copper Contributor
Posts: 6
Country: United_Kingdom

Re: Cannot share database from server

Fixed this issue.

 

sharing the <databasebame>-database files folder allowed me to share the database.

View solution in original post


All Replies
Copper Contributor
Posts: 6
Country: United_Kingdom

Re: Cannot share database from server

Ok so i logged in with the Administrator account and managed to move the data to

 

C:\Users\[Windows user]\Documents\ACT\ACT Data\Databases

 

as per the KB article but when i try and share it I still get "There was a problem sharing/unsharing your ACT! database. the path is not of a legal form."

Solution
Accepted by topic author kieferschild
‎04-25-2018 08:56 AM
Copper Contributor
Posts: 6
Country: United_Kingdom

Re: Cannot share database from server

Fixed this issue.

 

sharing the <databasebame>-database files folder allowed me to share the database.

Administrator
Posts: 1,312
Country: United_Kingdom

Re: Cannot share database from server

Thanks for the info, glad you managed to resolve this one.