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Cannot log into Act! via web: An error has occurred on the server and has been logged.

Copper Contributor
Posts: 27
Country: USA

Cannot log into Act! via web: An error has occurred on the server and has been logged.

[ Edited ]

Version 23.0.156.0, Update 2
Cloud hosted by Act!

Access via web browser (tried both Chrome and IE)

 

But am able to run a database synchronization from a desktop version; so the database is "up" and accessible, but unable to login via web - spins and says "Preparing your database. Please wait..." for about 15 seconds and then brings you back out to the login screen with this message.

 

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