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Cannot get back into DB

Copper Contributor
Posts: 36
Country: USA

Cannot get back into DB

Hello all,

 

I think this is a simple fix, I have SA2012Pre, today I tried to clean up and re-index the database. Since then I have not been able to login.

 

Can anyone assist?

 

Thank you

 

Carlos

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Cannot get back into DB

Hello Carlos,
For this error, first check if the SQL Server service is running. Instructions are in this KB article:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=2821...

If this does not resolve, then additional solutions are in this article:
http://kb.Sagesoftwareonline.com/cgi-bin/Sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1964...

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

Copper Contributor
Posts: 36
Country: USA

Re: Cannot get back into DB

Good afternoon Greig,

 

I tried that and that did not work...any other ideas.