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Cannot direct ACT! 16 Premium to use the Default email in Outlook 2013 Premium

New Member
Posts: 2
Country: USA

Cannot direct ACT! 16 Premium to use the Default email in Outlook 2013 Premium

 

ACT! Version: 16.0.291.0, Hot Fix 4

Microsoft Outlook 2013 Premium

Database is local machine

Operating System:  Microsoft Windows 8.1

 

I have three email accounts in Outlook.  I have defined one of them as the Default email.

When I attempt to send any sort of email out of ACT!, it always uses the original Default email in Outlook and not the Default.

Is there any way I can direct ACT! To use the Default email?

Nickel Super Contributor
Posts: 397
Country: USA

Re: Cannot direct ACT! 16 Premium to use the Default email in Outlook 2013 Premium

Did you restart outlook?

New Member
Posts: 2
Country: USA

Re: Cannot direct ACT! 16 Premium to use the Default email in Outlook 2013 Premium

Yes, I restarted everything.  It's odd.  I think it may have to do with Windows 8.1.  I spent so much time getting this system set up and now to find that it won't embed my work email (it's fine putting my personal email in there).

I hate to have to reinstall ACT!.

What do you think?

Thanks