01-11-2012 02:57 PM
I am running ACT 2009 on Windows 7 (32bit). I've had no issues until I found a contact that is missing the Record Manager. Apparently the Record Manager was deleted and now I cannot assign a new record manager. As I cannot delete the record without a Record Manager, I thought I would create and empty database and import all of the records except for the one without the Record Manager. When I try to create the empty database, I get the following message: "The specified location for your copy database is invalid. A database must be copied on a drive on your machine.” I can create a copy of the database with no issues.
I have tested ACT11Demo to see if I can create an empty database and I had no problems.
I have run all of the repairs and fixes that I can find in the software.
I would prefer to be able to fix the corrupted contact record. Any help will be appreciated.
01-11-2012 03:03 PM
ACT! 2009 hasn't been tested for running on Windows 7 and I have seen similar problems trying to run ACT! 2009 on Windows 7.
01-11-2012 03:54 PM
No idea. I've seen things work on one system and not on another.