Community
Showing results for 
Search instead for 
Do you mean 
Reply

Cannot attach e-mail in Outlook to ACT! contacts

New Member
Posts: 2
Country: USA

Cannot attach e-mail in Outlook to ACT! contacts

Hi,

I'm using Act! Premium and Outlook 2007 and am having issues with attaching emails to ACT! contacts.  I have performed the operation to attach to a certain contact, but when I look at my contact's history, the e-mail event does not show up.  Could someone offer any advice or ideas what the issue may be?  Appreciate any help here.

Cheers,

Jonathan 

Avid Listener
Posts: 12
Country: United States

Re: Cannot attach e-mail in Outlook to ACT! contacts

HI!

 

I have had that problem too. Here is the article that I used to troubleshoot. My history queue was backed up, but there are several possible causes. I hope this helps.

 

 

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=1994...

AB
New Member
Posts: 2
Country: USA

Re: Cannot attach e-mail in Outlook to ACT! contacts

Thanks so much, will give this a try!