Community
Showing results for 
Search instead for 
Do you mean 
Reply

Cannot add contacts to groups in Chrome

Accepted Solution Solved
Copper Contributor
Posts: 5
Country: USA
Accepted Solution

Cannot add contacts to groups in Chrome

[ Edited ]

Hello,

 

I am unable to add users to Groups.  When I go in to add a user to groups, I add the desired group(s) using "Add/Remove Contact from Group", click ok, and nothing happens.  Unlike some of the other users I've seen on here, I don't have to restart and my system doesn't freeze.  It just doesn't add the user to the group.

 

We are on Act! Premium (Web) Version: 16.1.227.0.  I am an Administrator and am using Google Chrome as my browser.  

 

Any direction is much appreciated,

DM


Accepted Solutions
Solution
Accepted by topic author dmusson17
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 5
Country: USA

Re: Cannot add contacts to groups

I followed the chrome wrokaround here http://www.act.com/products/system/v17/premium/#web and was able to add groups in Chrome.

View solution in original post


All Replies
Copper Contributor
Posts: 5
Country: USA

Re: Cannot add contacts to groups

It seems to work fine IE.  Is Chrome an unsupported browser for the Web version of ACT!?

Solution
Accepted by topic author dmusson17
‎09-25-2015 03:20 AM
Copper Contributor
Posts: 5
Country: USA

Re: Cannot add contacts to groups

I followed the chrome wrokaround here http://www.act.com/products/system/v17/premium/#web and was able to add groups in Chrome.