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Cannot access "Companies and Divisions" drop down on Contact Detail Groups/Companies tab

Nickel Contributor
Posts: 886
Country: USA

Cannot access "Companies and Divisions" drop down on Contact Detail Groups/Companies tab

See attached graphic...

1. While in the Contact Detail view, click on the Groups/Companies tab.

2. The Groups and Subgroups drop down is NOT accessible. Therefore, I cannot access Companies and Divisions.

 

I am able to get this in:

ACT!2011 Premium 13.1.111.0 HF3 and ACT!2010 Premium 12.1.181.0 HF5 in all databases on different computers.

I do not have this issue in:

ACT!2011 Premium 13.0.401 HF2 and ACT!2010 Premium 12.1.181.0 HF2 in all databases on different computers.

 

This issue appears to be tied to the Hot Fix. I called ACT! Tech Support and they cannot reproduce the issue.

 

Is anyone else experiencing this issue?

Dan Pisano
ACT! Certified Consultant
The Dapian Group, LLC