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Cannot Update Database to version 2010

Copper Contributor
Posts: 60
Country: United States

Cannot Update Database to version 2010

Our database won't upgrade to version 2010 (hot fix 2) from version 2009. Error Message - "Exceptions occured while executing the database Schema Update Script. Contact your Administrator for assistance." It also includes a schema error text file that I have attached here.

 

Upgrading to:

Version - ACT! by Sage Premium for Web 2010 Version 12.0.409.0, Hotfix 2

OS - Win XP (SP3)

 

Upgrading from:

Version - ACT! by Sage Premium 2009 (11.0) Version 11.1.183.0, Hotfix 1 (on workstations and server)

Server OS - Windows Server 2003 R3 Standard Edition (SP 2)

Workstation OS - Windows XP

 

Please let me know if you need more information.

 

Thanks!

Nickel Super Contributor
Posts: 584
Country: USA

Re: Cannot Update Database to version 2010

Hello,

 

You will need to send your database in to our database services team. 

 

You can find more info here: http://www.act.com/support/databaseservices/databaserepair/

 

Amanda