11-16-2016 07:40 PM - edited 11-16-2016 07:41 PM
I'm using Act! Premium Version 18.104.22.168, Update 3 on Windows 10 Pro
After I read a reminder in the pop-up alarm window and click on the button to select the next step (Select All, Snooze, Clear Alarm, Reschedule or Go To), the pop-up window usually remains on my screen. I cannot make the window disappear even after I click on one of the above choices. I even the X on the upper-right hand corner of the window to close it and it won't close.
On many occasions, I must shut down ACT! and restart it to get the window to disappear.
Other than this problem, ACT! is working well.
Do any of you know how to rectify this persistent problem?
11-18-2016 02:56 AM
11-18-2016 09:45 AM
Thanks for your suggestions, Gary. Unfortunately, the instructions on the page you sent to me advise me to install no upgrades until Swiftpage gives me the green light:
"If you are an Act! Premium Cloud Offline Client user, do not upgrade the Act! software until you have been specifically notified to do so. Doing so will disable your synchronization service. You will receive communications from Swiftpage on when to expect your migration."
Additionally, I checked for updates a couple of days ago and my ACT! updater said that I'm current. So I don't even think my software would accept an update even if I attempted to install it.
I'm going to work on manually rebuilding the preferences this weekend and appreciate your help.