06-27-2019 11:19 AM
Earlier on in the year we had to roll back to version 20.1 from 21 due to a few issues and I'm just wondering if one of those issues has been resolved.
If you're using Office (any version) and Act version 21.0 Update 6 or greater (including 21.1) would you mind trying something out for me?
When you quick print a letter in word do you get the "Create History" pop up window?
Steps to do this:
In Act click Write > Letter
Wait for Word to open (as long as that's your default editor)
Click the Quick Print icon at the top left of the Word window.
06-28-2019 03:55 AM
220.127.116.11, Update 1 doesn't automatically pop up the Create History when printing via the Quick Print button. You can always go to the add-ins tab select act! and then manually click the record to history which brings up the Create History box.
This is using Office 365 ProPlus version 1808