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Can't install update to ACT! by Sage Premium 2010 Version 12.0.409.0, Hotfix 2

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Country: United States
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Can't install update to ACT! by Sage Premium 2010 Version 12.0.409.0, Hotfix 2

I have ACT! by Sage Premium 2010 Version 12.0.409.0, Hotfix 2 on Vista Home premium system.

 

I am getting a message that there is an update available.

 

I get error "You do not have permission to download the updates.  You must be a Windows Administrator".  My account IS the windows administrator and only account on the computer.  Any ideas?

 

 

 

 


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Solution
Accepted by topic author elemental
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,662
Country: USA

Re: Can't install update to ACT! by Sage Premium 2010 Version 12.0.409.0, Hotfix 2

When you start ACT! you need to right click on the ison and select Run as Administrator, otherwise you aren't really the administrator. Gotta love Microsoft.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129

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Solution
Accepted by topic author elemental
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,662
Country: USA

Re: Can't install update to ACT! by Sage Premium 2010 Version 12.0.409.0, Hotfix 2

When you start ACT! you need to right click on the ison and select Run as Administrator, otherwise you aren't really the administrator. Gotta love Microsoft.
Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129