12-11-2015 08:30 PM - edited 12-11-2015 08:35 PM
Trying to install the new Act to upgrade my 2013 installation and was told to delete SQL server 2008 before install. I did this and removed all Act components.
I then ran installer from download link. Program installed without a hitch but when I tried to launch it I got some goofy error Resolution of the dependency failed etc. I couldnt open it or repair install. I depend my Act database daily and needed access to my database so I had roll back to my old version through a Windows restore point.
Later today I went ahead and followed the same instructions and began install now the program says SQL 2000/2005 is running though I have no SQL server installed on my machine at all. If I relaunch the installer it sits on SQL Server Setup 2014 Setup for literally 15-20 mins saying its checking for product updates it then tries to install then tells me its failed due to Act! Pre requisite failure what ever that means and fails out. I can now not revert to my old restore point to use my older version of Act short of re imaging my HDD.
I have even re downloaded the installer thinking it was corrupt but same issues. I checked reg for any leftover from prior Act or SQL install and there are no keys. I also cant get a download to my old version of Act any more it seems so I am stuck until I can get 18 installed or reimage.
12-14-2015 08:53 AM
Even though the SQL 2000/2005 error is not specifically mentioned in this article, you may be able to resolve the issue by following the steps in this article: http://kb.swiftpage.com/app/answers/detail/a_id/28486
06-18-2016 12:56 PM
06-18-2016 02:11 PM
06-24-2016 02:43 AM
Did you resolve this issue. There is a registry cleaner for ACT that will remove all traces of an ACT installation that I can link you to but the messages sound more like SQL 2008 did not completely uninstall. It may also be a .net issue but any screen messages would help us trace the problem.