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Can't copy & paste from Web Info pages

Tuned Listener
Posts: 77
Country: United States

Can't copy & paste from Web Info pages

I browse to a web page using the Web Info tab - but when i try to copy and paste text from a web page into a text or memo field - it doesnt allow me to.

 

But, if I open "Open Brower" - then i can copy and paste text.

 

It takes a lot more time to open a browser.

 

Any hints?

 

Thanks.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Can't copy & paste from Web Info pages

I tested this under the Web Info tab and had no issues copying from the browser into ACT! fields. It may depend on the type content you are trying to copy over. Try opening the demo database (ACT2010Demo) and copying pasting into some fields in there...it may be an issue with the fields themselves.

 

Also, what exactly happens when you try to copy the content? Error message? Nothing?  In addition, after you copy the content from under the Web Info tab, see if you can paste into a Word doc to make verify that the content is going to the clipboard.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.