09-29-2009 08:08 AM
I have not been able to unlock my ACT! 2010 Db. The pull down menu for maintenance has Lock/Unlock avaialbe with the other 4 options grayed-out and not availablwe. In the lock db window gthere is no way to unlock the db -
When I go to the ACTDaig.exe I am able to access the ACTDaig for ACT! 2010 but it has only 3 tabs - The FILE / TOOLS & HELP tabs. It is missing the tab needed to unlock a db.. . Can anyone assist!?!
09-29-2009 10:55 AM
Hi and thanks for the speedy response.
That option does not exhist in ACTdiag. I've got three tabs.
The [About] indicates:
ACT! Premium ACT! Diagnostics version 12. 0.409.0 and a Command timeout of 600 seconds.
Please advise further...
Thank you for any help you can give me on this!
Best regards - JoeO.
09-30-2009 07:49 AM
That option does not exhist in ACTdiag here.
I've got only three tabs in ACTDaig:
09-30-2009 12:20 PM
O.K. - Call me dumb as wood for the day!
Update on the situation:
The Db is already showing "Unlocked", yet the ACT! is indicating it is locked!!