05-09-2013 06:19 AM
Hello Act! Experts. I could use your help on this issue. In our business, we need to keep Social Security Numbers (SSN) so I have a simple character field with custom formatting: ###-##-####. This works well for us except when we try and paste a SSN into the field. Nothing happens.
Because pre-formatted fields like the telephone fields DO allow pasting, I am thinking that there's something I'm missing. Any thoughts on how to solve this issue?
Thanks for any help you can provide.
05-13-2013 09:41 AM
05-13-2013 09:49 AM
Hello Greg! Although different from other fields (which I will have to 'teach' our other users), your solution works like a charm! Thank you for exploring options for us! I appreciate your help and support.