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Can't Log On

ksdc414
New Member
ksdc414
Posts: 61
Country: USA

Can't Log On

‎09-27-2017 03:01 AM

  • Act! Premium (Web) Version: 2.146.0 – Cloud Version
  • Local Machine – 1 User
  • Windows 10
  • Internet Explorer 11

Is ACT! down?  I can not log on to ACT! from Chrome, IE or FireFox.  When will it be back up?

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Employee
Employee
Carl Mag
Posts: 231
Country: USA

Re: Can't Log On

‎09-27-2017 03:08 PM

Hello,

What happens when you try to login?
Any error messages, blank screens, spinning wheels...?

 

-Thanks

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Moderator
Moderator
Dan Horn
Posts: 451
Country: United_Kingdom

Re: Can't Log On

‎09-28-2017 04:50 AM

There has not been any reported issues with the Premium Cloud platform.

 

If you would like to PM me the Website you are using I will be able to look further into this for you.

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ksdc414
New Member
ksdc414
Posts: 61
Country: USA

Re: Can't Log On

‎09-28-2017 05:06 AM

It was down yesterday for about 5 hours on all 3 browsers but came back up.  Thanks!

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