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Can't Create New Templates or Write Old ones ... Act! 2013 Word 2010

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Silver Super Contributor
Posts: 2,342
Country: USA

Re: Can't Create New Templates or Write Old ones ... Act! 2013 Word 2010

P.S.  In case it wasn't clear I think the problem is the Click-to-Run registry keys that got put in the registry.  There are posts somewhere either here on in the KB on how to remove those registry keys so you could do that if you wanted to.  I just prefer the other method because otherwise they are installing a 5 year old version of Office which may or may not work with the next version of Act!.


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
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Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!
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Platinum Elite Contributor
Posts: 14,765
Country: Australia

Re: Can't Create New Templates or Write Old ones ... Act! 2013 Word 2010

Tried that link to remove traces of Office 2013 and 2010, then installed 2010 ... Still same error.

 

Any other suggestions?

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Bronze Elite Contributor
Posts: 1,779
Country: United_Kingdom

Re: Can't Create New Templates or Write Old ones ... Act! 2013 Word 2010

Mike,

Have you tried testing this with a different/new Windows profile?

David Shaw
Act! Certified Consultant since 2001
Office:    +44 (0)1483 714507
Mobile: +44 (0)7977 567 318
E-Mail:    dshaw@act4u.org 
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Platinum Elite Contributor
Posts: 14,765
Country: Australia

Re: Can't Create New Templates or Write Old ones ... Act! 2013 Word 2010

Highlighted
Platinum Elite Contributor
Posts: 14,765
Country: Australia

Re: Can't Create New Templates or Write Old ones ... Act! 2013 Word 2010

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Silver Super Contributor
Posts: 2,342
Country: USA

Re: Can't Create New Templates or Write Old ones ... Act! 2013 Word 2010

I would go into the registry and make sure the keys that indicate it is a click-to-run install have been removed.

 

Stan


If you would like to get more out of ACT! you can find an ACT! Certified Consultant near you by going to:www.act.com/acc.
-------------------------------------------------------------------------------------
Stan Smith
ACT! Certified Consultant
ADS Programming Services, Inc.
(205) 222-1661
www.adsprogramming.com
www.actwebhosting.com
Click Here to Purchase Act!