Call to a costumer from Activity Type - Call Activities

[new2011]

Greetings

Can I make a call from the activities?

This controls the Call time?

This clear the activity and keep the comments?

Can I generate a report of calls for my call center Control?

Thanks

[gmartin]

New2011,
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[new2011]

mmmmmm, thanks for your help.

http://img534.imageshack.us/img534/4025/actphonecallscheduledac.jpg