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Call History not recording in Act! 2011

New Member
Posts: 2
Country: USA

Call History not recording in Act! 2011

For some reaon when I click the call button and record the call so it will go into the history, for some contacts it is not being recorded. 

 

I checked to make sure the box to add it to the history was checked and I am at a loss.  Any suggestions?

 

Bill

 

 

New Member
Posts: 2
Country: USA

Re: Call History not recording in Act! 2011

Ok, scratch that.  Now it seems to be working.  I logged out and back in, no idea what it could have been.

 

 

Platinum Elite Contributor
Posts: 6,652
Country: USA

Re: Call History not recording in Act! 2011

It's an issue with how the screen is refreshed, not everything is auto-refreshed. If you press F5 that will fully refresh the screen.

Roy Laudenslager
ACT! Certified Consultant
ACT! Report Expert
Durkin Impact Report Designer
www.techbenders.com
royel@techbenders.com
541-343-8129