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Calendar is blank for some users

New Member
Posts: 7
Country: United States

Calendar is blank for some users

We have around 24 users of Act 2011 Premium, however this morning 3 of our users' Calendars are blank.  In the calendar view if someone whose calendar is working selects to view one of those 3 calendars in addition to their own, then it only shows a blank calendar as well until the other user is deselected.  I have done a restore as well as check/repair, but the issue still exists.

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Calendar is blank for some users

Hello rbousum,
Did your users have more than 10 users selected for calendar view? Please note that there s a 10-user limit when selecting individual users for the calendar view.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 1
Country: United States

Re: Calendar is blank for some users

I started having the same problem on Friday. We only have 4 users, and when I synced to a remote database, that user's calendar disappeared. All items are on the task list for all users, but when anyone includes this one user in their calendar filter, all entries disappear from their on-screen calendar. Reminders still work as well. Very weird, and just started after a remote sync, as described. Help!