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Calendar Sync to Outlook

New Member
Posts: 5
Country: United States

Calendar Sync to Outlook

I am trying to help a company that is running Act Premium for Workgroups 2006 for contacts and scheduling and Outlook for email.  They are trying to use the Outlook Update tab from within ACT to move the ACT calendar activities 1 way to Outlook and cannot get it to work.  It shows that it is syncing the proper number of new activities at the bottom of the screen but they do not show up in Outlook.  I think that this is probably a setup/configuration problem but cannot find a source that shows how the system should be properly setup, does anyone have any advice
Moderator
Posts: 4,395
Country: USA

Re: Calendar Sync to Outlook

dlscott,

 

THe only actual configuration needed is adding the ACT! address book to Outlook

How to Add My ACT! Address Book to Microsoft® Outlook® 2003, Outlook 2002 (XP) or Outlook 2000

 

If its already added, then try running database maintenance using ACT! Diagnostic and fix known activity data issues.  Its located in the database fixes menu.

Database Rebuild and Repair Procedures

New Member
Posts: 5
Country: United States

Re: Calendar Sync to Outlook

Thanks for the info do you also need this to share the calendar activities and not the address book?