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Calendar Scheduling Activity Extremely Slow!

New Member
Posts: 7
Country: Australia

Calendar Scheduling Activity Extremely Slow!

PROBLEM:

In particular using my calendar to click through to client’s card files and then clicking scheduled calls as completed or rescheduling another follow up call for particular opportunity is taking FOREVER!

 

SPECS:

Are computers are state of the art servers, which are recently purchased, therefore there should be by no means any problems with the size of the data.

 

Perhaps there is an issue with ACT linking to our outlook which is causing the schedule activity to take a long time?

 

Any advice would be greatly appreciated.

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Calendar Scheduling Activity Extremely Slow!

There is a known issue with scheduling getting slow when connected to Outlook on some systems.

Sage are aware of this and said they are working on a hotfix estimated to be released in April
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Calendar Scheduling Activity Extremely Slow!

This does sound like the reported issue with activities and calendar performance. This should be addressed in SP1 Hot Fix 3, due out next week. Please check this forum for a notification and link to the hot fix.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.