06-07-2011 09:29 AM
My ACT calander has begun to not show up and turns my monitor OFF. I have tried having it show daily, weekly, etc and nothing. It used to work just fine before. This is the weirdest thing since it worked fine before and that this is the only area in ACT that causes the monitor to cut off and on? How do i fix this.
06-09-2011 06:31 AM
Welcome to the Sage ACT! Community!
I don't beleive we've ever had an issue that turned a monitor off. Here are some steps to try to troubleshoot/resolve the issue:
- Rebuild your ACT! Preference files: KB Article 14770 Note: Use the 'Alternate Method: Manually Rebuilding Preferences' option. Launch ACT! and test.
- Test with a different database (ex: open the ACT! Demo, or create a new 'test' database).
If the issue still occurs, it could be an issue with the video card...
If not resolved, can you provide:
- Version of ACT!?
- Operating System?