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COM error when exporting to excel

Copper Contributor
Posts: 22
Country: United States

COM error when exporting to excel

I get the following error on my server running Act v10. The two other client installs I have work fine.

"Retrieving the COM class factory for component with CSID {00024500-0000-0000-C000-0000000000046} failed due to the following error: 80040154"

Bronze Super Contributor
Posts: 1,233
Country: USA

Re: COM error when exporting to excel

kurtm,

Try running the installation repair function in Excel. It sounds like one of its COM objects did not get registered correctly.

 

1 Close all open programs

2. Go to CONTROL PANELS -> ADD/REMOVE PROGRAMS

3. Select MS OFFICE or EXCEL and click the CHANGE button

4. Select reinstall/repair( depending on your version of Office/Excell)

5. Follow the instructions on the screen.

 

After the repair is completed try exporting again.

 

Hope this helps

-- jim durkin

 

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: COM error when exporting to excel

You might also try - Start | Run

 

"c:\program files\microsoft office\office\excel.exe" /regserver

Change the path to suit the version of Excel

 

If that doesn't help:

What version of Excel?

What version of ACT! (the full build from Help | About)?