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Blue Screen of Death when opening ACT 2011 Premium - Remote Computer

New Member
Posts: 1
Country: USA

Blue Screen of Death when opening ACT 2011 Premium - Remote Computer

Not sure why, but everyday when an employee opens his ACT 2011, He gets the BSOD. Not when he's installing, or syncing, only when he opens. He only had IE and Outlook running as well. Any cause for this? Any solutions would be very helpful.

 

Thanks

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Blue Screen of Death when opening ACT 2011 Premium - Remote Computer

Hello Ecos,

Welcome to the Sage ACT! Community. This could be due to a damaged installation of ACT! or possibly a conflict with another program on the machine. The first thing I would try is starting Windows in selective startup mode. If the issue persists, then try uninstalling and reinstalling ACT!.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.