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Blank Fields in Letter Templates

Copper Contributor
Posts: 12
Country: United Kingdom

Blank Fields in Letter Templates

I'm using Microsoft Word 2003/2007 to create ACT! 2009 Document Templates.

 

If I'm inserting an say fields Address 1, Address 2, Address 3 but say Address 2 is blank, I don't want an empty line, rather I want the Address 3 field to automatically move up. ie. The field should only be inserted if it isn't blank.

 

So at it should read: (assuming Address 2 is blank)

Address 1

Address 3

 

Instead of:

Address 1

 

Address 3

 

Thanks,
JJ

Silver Elite Contributor
Posts: 3,311
Country: United_Kingdom

Re: Blank Fields in Letter Templates

If you start from an existing template (say the "Letter" template) and save it with another name it should happen automatically.  If you are starting from a blank template insert <Address 1>, then with the cursor after the ">" hit return and then instert <Address 2> etc.  When you use the new template any blank fields should be closed up.

 

Jeff

Jeff Granger
UK ACT! Specialist and Trainer

ACT Training Throughout The UK
www. bigbluemarketing.co.uk
Copper Contributor
Posts: 12
Country: United Kingdom

Re: Blank Fields in Letter Templates

Thanks very much.
Copper Contributor
Posts: 77
Country: United_Kingdom

Re: Blank Fields in Letter Templates

Hi Jeff,

There's been some discussion about this subject:

http://community.act.com/t5/Act-Premium/When-doing-a-mail-merge-in-ACT-how-do-you-prevent-a-blank-li...

I tried hitting the 'Return' key after entering <Address 2> <Address 3> <Address 1>etc, but the unwanted line break still appeared in all the mail merge letters I was doing.

Kind regards,
Grant.