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BlackBerry Bold 9900/9930 support

Copper Contributor
Posts: 58
Country: USA

BlackBerry Bold 9900/9930 support

When will the 9930 be supported on connect, at this time I am using Bold 9780 in Connect and suspect this to be the source of erroneous data in my contacts.

 

Thanks in advance,

 

Chris

Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: BlackBerry Bold 9900/9930 support

Copper Contributor
Posts: 58
Country: USA

Re: BlackBerry Bold 9900/9930 support

Mike, In many instances it will delete an address and insert "\n123 address.city.state.Zip". Only sometimes does it retain the street address, if it rolls through several Connect updates it will loose it. I have found the sooner I correct the data the better off I am. I am backing up data daily now and checking it before I do back it up. Oh, they have to come up with a version for this phone, I have to use a magnifying glass to see what its doing when using connect. Thanks, Chris
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: BlackBerry Bold 9900/9930 support

I have found Connect does a lot of strange things and now only sync Handheld Contact to my Blackberry ... more contacts, more ACT! info and it's reliable.