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Best way to delete remote user's database?

Copper Contributor
Posts: 39
Country: USA

Best way to delete remote user's database?

What's the best way to either mass delete or completely delete contacts from a remote user's database on the next sync?  The last time I tried, I backed up the main database and then deleted all the contacts that didn't belong to the remote user, about 9000.  This caused the sync to fail.
Nickel Contributor
Posts: 410
Country: Canada

Re: Best way to delete remote user's database?

Two ways I can think of: 

- Change his sync set to exclude all records you no longer want the user to access (which can be all records except his own and the other users).

- Convert all the records in the central database you wish to exlude him from to "Limited Access", and then remove the user from the Access List. Again, you cannot forbid a user's access to the "user" list, but all other records can certainly be restricted.

 

Hope this helps.

 

 

 

 

Ken Quigley, BA, MCSE, ACC, APT
Toronto, Ontario
www.keystroke.ca
Platinum Elite Contributor
Posts: 14,387
Country: Australia

Re: Best way to delete remote user's database?

I haven't tried this, but I wonder if marking the user as Inactive would prevent them logging in after their next sync?

 

Either way, it would be cood to requesth the ability to "kill" a remote database.

 

You might post a request for this feature to be considered for a future version here - http://www.act.com/community/feature

Input from this web page goes directly into a database that management has direct access to read, and which they also track and gather statistics on.

Copper Contributor
Posts: 8
Country: USA

Re: Best way to delete remote user's database?

i have successfully edited the sync set, and recreated the remote database with a different name, once it is opened on the user's computer I have successfully deleted the old remote database.

this has worked for me in a few cases.