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Backup error regarding Temp file

New Member
Posts: 2
Country: USA

Backup error regarding Temp file

Any
New Member
Posts: 2
Country: USA

Re: Backup error regarding Temp file

any suggestions for any error message I'm getting  when attempting to backup database.  Error message states that it couldn't access the C file because the temp file was being used by another process

 

Nickel Elite Contributor
Posts: 1,448
Country: USA

Re: Backup error regarding Temp file

Usually the result of a lack of free space on C:\.  Look at the total size of your database (ADF, ALF, PAD, and supplemental files folder) and make sure there is at least that much free space on the machine's system drive (usually C:\).

 

 

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Marshall Knapp
AspenTech Consulting Group, Inc.
Act! Certified Consultants - Diamond Level
866-880-4ACT (4228)
www.aspen-tech.com
Platinum Elite Contributor
Posts: 14,384
Country: Australia

Re: Backup error regarding Temp file

First, delete any files in the database Supplemental Files Backup folder... if the backup fails, it leaves the temp files there, which keep getting added to the backup.

 

Then, try this ACT! Knowledge Base article - http://tinyurl.com/4wvbxm