01-30-2009 12:53 PM
I converted my version 9.0 database to version 11.0 last week. I tried to do a database backup but recevied the following error:
ACT! by Sage
The following error occurred during backup. The backup was cancelled.
Cannot perform the requested operation on an item that was the read-only attribute.
All the reports in that folder are read-only. I kept my original 9.0 database intact, and those files are also read-only. Any ideas?
01-30-2009 01:25 PM
02-02-2009 05:51 AM
It's not a mapped drive, it's running from the local server it's hosted on.
I also tried saving the zip file to the default backup folder instead of the one I created and running the backup without attachments, with the same error.
Then I did the obvious. Although I really don't want my users being able to alter these files, I removed the read-only attribute from all report files in the Reports folder and the backup ran successfully without attachments. Now I am running it with attachments.
Like I said, these files were read-only on the last version of ACT we used (9.0) and the backups ran fine. Do I really have to leave them this way to get the report to run?
Does anyone else run successful backups and if so, can you check if your reports are read-only or not? Thanks.
02-02-2009 06:11 AM
Yes, I'm aware of that. I'm confused as to why it worked in 9.0 even though all the reports are still set to read-only.
I didn't change the files to read-only, they were set that way when the folders & shares were created by ACT.