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Backing up to .bak format

New Member
Posts: 1
Country: USA

Backing up to .bak format

New user to act! here.  I need to pull a back-up of my database in to .bak format.  I found instructions in the knowledgebase that said to go to FILE>BACKUP>DATABASE but there is not a FILE tab to go to.  Using Act! Premium.  



Silver Contributor
Posts: 1,820
Country: USA

Re: Backing up to .bak format

[ Edited ]

YOu need to go to actdiag to do a bak file.backup


Start, Run, ACTDIAG

go to the database tab, select your database



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Jon Klubnik|
(866)710 4228

ACT! Certified Consultant / ACT! Premier Trainer / ACT! Hosting Provider

Posts: 4,041
Country: United_Kingdom

Re: Backing up to .bak format

Hi pvrooman,


You say you aren't able to see a File menu. Are you using Act! Premium Cloud or Web in a browser? The backup options are not available in the web interface.
If you have a desktop installation of Act! (i.e. on the server), then you can do this on that machine using ActDiag.
If you're using Act! Premium Cloud and don't have a local installation, then you can request a .bak backup by opening a ticket here.


If you shared the reason that you need a .bak backup, we might have some further suggestions.