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Attempted to read or write protected memory...

New Member
Posts: 2
Country: United Kingdom

Attempted to read or write protected memory...

When trying to mail merge to email or clicking on an email address on a contact record I get the following message:

 

"Attempted to read or write protected memory. This is often an indication that other memory is corrupt." 

 

I've been through both related knowledgebase articles at http://kb.sagesoftwareonline.com. However, still getting the error.

 

I have had this error before and changing the name of the normal.dot or normal.dotm files worked then, but not now.

 

Just don't know what else to try.  Any suggestions would be most welcome. 

New Member
Posts: 2
Country: United Kingdom

Re: Attempted to read or write protected memory...

Managed to solve this one now. In the end we had to uninstall ACT from the PC in question and reinstall. Since then no problems