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Attachments synchronizations

db
Copper Contributor
Posts: 43
Country: Belgium

Attachments synchronizations

I have an Act! 11.0.0.367. We synchronize. Synchronizations work well, but some mail, not all (sent or received) does not synchronize. Do you have a solution ? Or this problem is solved in Act! 11.1? I already tried to create a remote database, but the problem remains. The RDB was created by allowing the of course with attachments.

 

Thanks in advance

Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Attachments synchronizations

Run a Missing Attachments report on both the main and remote databases and see if the missing items aree listed there.  You can run the report by:

- Go to Start/Run (XP), or just Start (Vista) and typ in actdiag

- When ACT! Diagnostics opens, go to Databases, then Database List

- Highlight your database and right-click on it, choose Database Reports, then Missing Attachments

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.