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Attachment service not running

New Member
Posts: 1
Country: USA

Attachment service not running

I am getting an error that claims the attachmet service isnt running.  I am the administrator but cannot seem to find where this service resides.  I have also found another thread claiming that if I gave "everyone" full control to the folder that would fix the problem; however this has not been succesful for me. 

 

Something changed as I was able to attach files to my contacts.  Also the primary attachments are going to be pictures for the customer file.  PLEASE Help.

Platinum Super Contributor
Posts: 5,275
Country: USA

Re: Attachment service not running

Hello Everdry,

Welcome to the Sage ACT! Online Community!

 

To help isolate the issue:

- Open the ACT! Demo database and attempt to attach a file a contact.  Is the same error presented?

- Are you the only user of the database?  If not, do others also get the message?

- Does the size or type of the attachment make a difference?  Try a small file...

- Does it occur when attaching to the Documents tab, or into a History/Note?  Or all?

 

Provide addtional information about your environment:

- Is the database shared by other users?

- Does the database resident on your workstation or a server?

- What is your computer's operating system?

 

Greg Martin
Sage