08-27-2009 08:56 AM
Using ACT! Premium
ACT is recording emails I send out in Outlook however not the emails I recieve. I can quick attach my inbox message to ACT, however, they still don't show up in my ACT history.
How do I get incoming messages in my inbox in Outlook to show up in my ACT contact history?
08-28-2009 06:47 AM
You will need ACT! 2009 or ACT! 2010 to automatically attach incoming emails from Outlook.
08-31-2009 12:25 AM
08-31-2009 04:18 AM
Outlook Express doesn't have rules to auto attach incomming emails
Have you connected ACT! Email to Outlook Express or did you connect it via Internet Mail directly to the server?
Also, what version of ACT! Premium?
11-06-2013 07:52 AM
And this leave an unanswered question: That is, "What to do with the mass of emils piling up in the inbox"? Currently, I have a whole bunch of sub-folders, by topic, client, vendor,etc,etc, etc. The question is alwaysa.....WHERE to save the incoming message? And wahnat a pain tht runds out to be. .
The only simple solution I have (so far) is to merely REPLY to the incoming email, however useless that may sometimes be, then the email is attached to the contact record, at whcih time, I can delete the original incoming email.
Butdoes this represnet "Best Practices"? Any thoughts??? experiences?? thanks
11-06-2013 08:15 AM