Community
Showing results for 
Search instead for 
Do you mean 
Reply

Attaching documents to e-mails via the email window is greyed out

Accepted Solution Solved
New Member
Posts: 4
Country: South Africa
Accepted Solution

Attaching documents to e-mails via the email window is greyed out

Running Sage Act! premium 2001 version 13.1.111.0.Hotfix 1.  Why  is the "attach Document" button greyed out in the email create window and also when setting the defauly settings for attaching emails to history the 4th option of attaching "Subject, message and document:" not available in the email  but was selected in the preferences window


Accepted Solutions
Solution
Accepted by topic author Sandata
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Attaching documents to e-mails via the email window is greyed out

Hello Sandata,

This was a reported issue in ACT! 2011 SP1. It can be resolved by applying the latest hot fix. Please see KB Article 27440 for details and instructions.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

View solution in original post


All Replies
Solution
Accepted by topic author Sandata
‎09-25-2015 03:20 AM
Platinum Elite Contributor
Posts: 6,537
Country: USA

Re: Attaching documents to e-mails via the email window is greyed out

Hello Sandata,

This was a reported issue in ACT! 2011 SP1. It can be resolved by applying the latest hot fix. Please see KB Article 27440 for details and instructions.

Greig Hollister

Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.

New Member
Posts: 4
Country: South Africa

Re: Attaching documents to e-mails via the email window is greyed out

Thanks Greg, problem fixed.... Sandata