07-16-2010 02:52 PM - last edited on 07-19-2010 07:13 AM by ghollister
We need help finding a solution to email history
we have been using act 6 for long years we have upgraded to act 2010 using oulook as our email system
We are facing a problem not seen in act 6
we are 7 users using act2010 premiun when we send an email the email does not get attached to our user contact card (MY RECORD)
the administrator of the database cannot find in the contact card of any of the user of the database the email sent by the specific user attached to his record.
How is this possible?
by default in act 6 the email is attached in 2 places
1-to the contact we are sending an email to
2- and to the own record of the user sending the email
How can all users that belong to the same team
work in coordination when they are not sharing one of the major activity throught the shared database(email sent)
[Edit: subject edited to reflect topic]
07-22-2010 10:34 AM
Note: Effective 6/1/13, Sage no longers provides support for the Act! software. This is now provided by Swiftpage.