07-18-2019 02:41 PM
ACT! Premium 21.1 Update 2
A customer today pointed out that he just upgraded to ACT! Premium v21.1 and now the Attach File Paperclip Icon attaches to the Documents tab when it had been attaching to the History Tab as an "Attachment" History Type.
I just tested another computer running ACT! Premium v21.1 and it attaches "correctly" to the History tab.
Which Tab should it attach to, the History or Documents tab? Is there a GUI control for this?
07-25-2019 12:50 PM
Clicking the Paperclip on Histry Tab addes the file to the Documents tab.
I do not know of a way to override that.
Adaptable. Everywhere. Connected.
07-25-2019 02:19 PM
Thanks Carl, I am referring to clikcing on the Paperclip in the mini icon bar at the top of the ACT! screen. Prior to 21.1, it attached to the History Tab. With the 21.1 update, on some computers it now attaches to the Documents tab. Some computers work properly, attaching to the History Tab, but some machines now attach to the Documents tab.
I spoke with ACT! Support today and they said this is a known issue, Defect # GS1731.
07-26-2019 12:53 AM
See also this thread:
07-26-2019 07:28 AM
Thanks Melville, that link does not work.
07-29-2019 01:25 AM
07-29-2019 10:30 AM
Not a direct answer to your question but: