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Assertion Failed error after exchange mailbox migration

New Member
Posts: 2
Country: USA

Assertion Failed error after exchange mailbox migration

Hello everyone!

 

The PC is windows 7 using Act 2010 Premium HF4 and this is a shared db install. 

 

We recently migrated a user's mailbox from Exchange 2007 to Exchange 2013.  She is now greeted with the following error message every time she tries to send an email: 

 

outlook_error.png

 

I found a kb article stating this problem was fixed in hoftix 4.  I installed that hotfix this morning but the error continues. I installed the hotfix under my account but I assume it updates act for all users. 

 

I can't find much about resolving this error message online.  I found a couple old threads but not real solution.  

 

If anyone can help out that would be fantastic!