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Area Code Updates

New Member
Posts: 3
Country: USA

Area Code Updates

Is there some way to update the area codes in our database?  We are running ACT Premium 2012.

Moderator
Posts: 704
Country: USA

Re: Area Code Updates

DMC550,

 

The easiest way to update the area code on a group of contacts is to export that contact information to an excel file, make the changes, and re-import those contacts with duplicate checking enabled.  This will let you update phone numbers without causing issue to other data.

Billy Clark
Swiftpage
Act! Knowledgebase: http://kb.act.com
New Member
Posts: 3
Country: USA

Re: Area Code Updates

But is there a program to update the area codes is my real question?  I beleive that ACT used to have a product to do so?

Moderator
Posts: 704
Country: USA

Re: Area Code Updates

There is no program that we've been able to find that will update area codes.  There was a program that did this in a version of Act! from 10 years ago, but we haven't found an updated version of it.  The best way to do this would be to export your contacts, make your changes, and import them back while merging data.  Secondarily you can manually edit them as you go.

Billy Clark
Swiftpage
Act! Knowledgebase: http://kb.act.com