Community
Showing results for 
Search instead for 
Do you mean 
Reply

Any way for Act! to 'record' or create/import all new contacts that come through to the Inbox in Outlook?

New Member
Posts: 4
Country: United_Kingdom

Any way for Act! to 'record' or create/import all new contacts that come through to the Inbox in Outlook?

Does anyone know if this is possible, and if so what settings do I need to look at?

 

I was under the impression that Act could manage all of my Outlook content, including contacts and messages. It doesn't appear to create contacts from incoming recipients.

 

Silver Super Contributor
Posts: 2,171
Country: United_Kingdom

Re: Any way for Act! to 'record' or create/import all new contacts that come through to the Inbox in Outlook?

It depends if you are on an installed version of ACT or a cloud version.

 

This is how to set up the basic ACT - Outlook link for ACT 20.1 or newer.

 

https://help.act.com/hc/en-us/articles/360024262454-How-to-set-preferences-for-Act-and-Microsoft-Out...

 

This is for 20.1 or newer to set up sync between ACT and Outlook.

 

https://help.act.com/hc/en-us/articles/360024262454