2 weeks ago
Does anyone know if this is possible, and if so what settings do I need to look at?
I was under the impression that Act could manage all of my Outlook content, including contacts and messages. It doesn't appear to create contacts from incoming recipients.
2 weeks ago
It depends if you are on an installed version of ACT or a cloud version.
This is how to set up the basic ACT - Outlook link for ACT 20.1 or newer.
This is for 20.1 or newer to set up sync between ACT and Outlook.
https://help.act.com/hc/en-us/articles/360024262454