05-23-2018 08:06 AM
05-31-2018 02:22 AM
05-31-2018 09:03 AM - edited 05-31-2018 09:04 AM
I have no problem accessing my Database on a desktop PC. This issue occurs when attempting to sign on to Act! from my two mobile devices and my laptop. My database is hosted on no-ip.org
06-01-2018 03:18 AM
06-01-2018 12:13 PM
After a lengthy call with ACT! tech support it was determined I have a problem with a Static IP address. I was told to contact my internet provider (Comcast) which I did. After another lengthy call they checked and didn't see anything amiss. I'm stymied so will have my tech guru work on it. All this is way above my head.
06-04-2018 01:35 AM
06-04-2018 07:41 AM
I turned off WiFi so using the cellular data to connect. I get to my sign on screen but I evidently can't get the right Server Address URL or the Server Database Name which I'm asked for. Ugh.
Could this have something to do with port forwarding / Comcast?