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An unheldled Microsoft .net framework exception occurred in actsage.exe

New Member
Posts: 2
Country: USA

An unheldled Microsoft .net framework exception occurred in actsage.exe

Hi,

 

I´m using Act Premium 2013, with Windows 10, and everytime that I try to click on an attachment on History tab, I got this message and I have to close the software.

 

I can open and edit all the other types of History, but if it´s an attachment type and I double click on it to edit I got the message.

 

Thanks for your help.

 

 

Administrator
Posts: 4,024
Country: United_Kingdom

Re: An unheldled Microsoft .net framework exception occurred in actsage.exe

Hi ecimino,

 

This issue is due to an older version of Act! running on an unsupported version of Windows. In your case, Act! 2013 is not compatible with Windows 10. This issue has been solved in recent versions of Act!.

 

Please see the following Knowledgebase article for more details, and a possible solution to the issue: http://kb.act.com/app/answers/detail/a_id/38199

New Member
Posts: 2
Country: USA

Re: An unheldled Microsoft .net framework exception occurred in actsage.exe

Thanks Gary, but it didn´t work.

 

Anything else that I can do? Or just upgrade?

 

 

Administrator
Posts: 4,024
Country: United_Kingdom

Re: An unheldled Microsoft .net framework exception occurred in actsage.exe

An upgrade would be the suggested course of action. We always reccomend you are running Act! in a supported configuration. The following Knowledgebase article contains our full compatibility listings: http://kb.act.com/app/answers/detail/a_id/29767