05-15-2009 07:04 AM
We running Act! 126.96.36.199 on remote computers, 188.8.131.52 on the server. Our main database is with a hosting provider and employees use either a desktop rdb or log on the the web. Our problem is whenever we enter data into a date field on the rdb and syncronize, the data in the same date fields on the web display 1 day previous. This gets more interesting.
When we log to the web and enter data into a date field and syncronize the rdb, the data in the same date fields on the rdb are correct. Wait...this gets better...
When we enter data into the date field on one of the rdb's, syncronize, the data in the same date fields on the web display 1 day previous (as explained above) but when we syncronize to a second rdb (with the dates still displaying 1 day previous on the web) the dates on the second rdb display correct.
Hosting provider has been in touch with Sage support and they recommended Hotfix 1 which did not correct the problem. We have verified that the clocks both on the server and the remote computers are set on the correct date and time.
Any suggestions would be greatly appreciated.
05-18-2009 10:24 AM
05-18-2009 02:33 PM