10-07-2013 12:49 PM
We have a very unique problem that just appeared over the last few days. Every item scheduled for a particular user (each one with a different contact), has all of a sudden changed to be scheduled with the user instead of the contact. This has created quite a problem because now "Call to discuss YTD financials" used to be scheduled with the contact to call, and now it's scheduled with the user with no other clues.
Can anyone think of a way that every item on a task list (or perhaps it was done through the calendar) would be changed to be "scheduled with" the user instead of the contact?
10-10-2013 04:45 PM
Was there any change to your database or the computer hosting the database recently? Have you run database maintenance? When you select any of these activities, are they scheduled for both the user and the client (Just to be sure) or only the user?
10-11-2013 07:45 AM
10-15-2013 08:27 AM
10-15-2013 10:37 AM
Is the user synching with Outlook or Google? I can see where it might happen if there was a problem with synching with one of those two. Especially if the contacts weren't being synched. I haven't seen or heard of the problem before though.
11-14-2013 08:00 AM